25jl Privacy Policy

1 Introduction

This Privacy Policy describes how 25jl ("we", "our", "the platform") collects, uses, stores, and protects the personal information of players who access and use 25jl — including through the website, mobile browser interface, or app.

By registering an account or using 25jl, you confirm that you have read and understood this Privacy Policy and consent to the handling of your personal information as described here. This policy applies to all users located in the Philippines.

This Privacy Policy should be read alongside our Terms & Conditions. Together, these documents govern your relationship with 25jl.

2 What Information We Collect

We collect personal information in the following categories, depending on how you interact with 25jl:

3 How We Use Your Information

The personal information we collect is used for the following purposes:

• To create, manage, and secure your 25jl account
• To process PHP deposits, withdrawals, and transaction records
• To verify your identity in compliance with KYC requirements before processing withdrawals
• To detect and prevent fraud, money laundering, and unauthorised account access
• To deliver customer support and respond to your enquiries
• To send account-related communications such as OTP codes, transaction confirmations, and security alerts
• To improve platform performance, fix technical issues, and develop new features
• To fulfil any legal or regulatory obligations applicable to 25jl's operations

We do not use your personal information for third-party advertising or profiling for purposes unrelated to your 25jl account.

4 Legal Basis for Processing

25jl processes your personal information on the following legal grounds:

• Contractual necessity — processing required to operate your account and fulfil our obligations to you under the Terms & Conditions
• Legal obligation — processing necessary to comply with applicable laws, including identity verification and anti-money laundering requirements
• Legitimate interests — processing carried out to detect fraud, ensure platform security, and improve service quality, where these interests are not overridden by your data protection rights
• Consent — where you have explicitly consented to a specific type of processing, such as receiving optional platform notifications

5 Sharing Your Information

25jl does not sell or rent your personal data. We may share your information only in the following limited circumstances:

• Payment processors — to facilitate PHP deposits and withdrawals via GCash, Maya, or bank transfer. These providers receive only the information necessary to complete the transaction.
• Identity verification providers — to assist with KYC document verification, where applicable. Data shared is strictly limited to what is required for the verification process.
• Technology and infrastructure providers — who support the operation of the 25jl platform under data processing agreements that bind them to appropriate confidentiality and security standards.
• Legal and regulatory authorities — where 25jl is required by law or legal process to disclose certain information.

All third parties with whom we share data are required to handle it securely and use it only for the specific purpose for which it was shared.

6 Data Retention

We retain your personal information for as long as your account is active and for a period after account closure sufficient to meet our legal, financial reporting, and fraud prevention obligations. The specific retention period varies by data type:

• Account and identity data: retained for the duration of the account and for a minimum period after closure as required by applicable regulations
• Transaction records: retained for the period required for financial record-keeping and audit purposes
• Support and communication logs: retained for a reasonable period to assist with ongoing or future queries
• Device and access logs: retained for a shorter period, primarily for security monitoring purposes

When data is no longer required and no legal retention obligation applies, we securely delete or anonymise it.

7 Security Measures

25jl implements technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 25jl platform
• OTP-based authentication for login and sensitive account actions
• Access controls that limit which staff can view personal and financial data
• Regular security monitoring and review of platform infrastructure
• Encrypted storage of identity documents submitted for KYC verification

8 Cookies and Tracking Technologies

25jl uses cookies and similar technologies to support the operation of the platform. These are small files stored on your device that help us remember your session, maintain login state, and understand how the platform is being used.

The types of cookies used on 25jl include:

• Essential cookies — required for the platform to function, including session management and security features. These cannot be disabled without affecting platform functionality.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most frequently, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies — used to remember settings and preferences you have selected within your account.

Most modern browsers allow you to manage or disable cookies through browser settings. Disabling essential cookies may affect your ability to log in or use certain platform features.

9 Your Data Rights

As a player based in the Philippines, you have rights over your personal information. Subject to applicable law and certain exceptions, these include:

• Right to access — you can request a copy of the personal data we hold about you
• Right to correction — you can request that inaccurate or incomplete data be corrected
• Right to deletion — you can request deletion of your data where it is no longer needed and no legal retention obligation applies
• Right to object — you can object to certain types of processing, particularly where processing is based on legitimate interests
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time without affecting prior processing

To exercise any of these rights, contact the 25jl support team. We will respond to verified requests within a reasonable timeframe. Note that some requests may be limited by legal obligations — for example, transaction records may need to be retained for a minimum period regardless of a deletion request.

10 Minors

25jl is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is part of the registration and KYC process.

If we become aware that personal information has been collected from a person under 21 without parental consent, we will take steps to delete that information and close the associated account promptly.

11 Changes to This Policy

25jl may update this Privacy Policy periodically to reflect changes in how we operate, changes to applicable laws, or improvements to our data practices. When material changes are made, registered users will be notified through the platform.

The "Last updated" date displayed at the top of this page indicates when the policy was most recently revised. We encourage you to review this page from time to time. Continued use of 25jl after a revised policy has been published constitutes your acceptance of the updated terms.

12 Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise any of your data rights, please get in touch with the 25jl support team. We are available 24 hours a day, seven days a week.